FAQ
Can I track my order?
Yes, absolutely! As soon as your order is shipped, you will receive an email with a tracking number so you can follow its progress in real time.
How can I contact customer service?
Our customer service team is available 7 days a week to answer all your questions. You can contact us by email at support@shopdealvio.com or via our contact form on the website.
Can I return an item if I am not satisfied?
Yes! You have 30 days after receipt to return an item if it doesn't suit you.
Contact us for return instructions.
What payment methods are accepted?
We accept secure payments exclusively via PayPal.
All transactions are processed through PayPal’s trusted platform and protected by advanced SSL encryption, ensuring your payment information remains safe and confidential.
Are your products guaranteed?
Yes, we offer a satisfaction guarantee . If there is a defect or problem with your order, we offer a replacement or refund.
What if I receive a defective or incorrect item?
We apologize for the inconvenience!
Contact our customer service with a photo of the product you received, and we will send you a free replacement or refund within 24 hours.
Is the delivery fast?
Yes, we ship all orders within 24 hours with a tracking number so you can track your package in real time.
























